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Making Sense of Construction Improvement

Stuart D. Green

Making Sense of Construction Improvement (Routledge, 2024) offers a critical evaluation of the construction industry improvement debate from the end of the Second World War through to the modern era. The past invariably shapes the present, not least because today’s practitioners must deal with the unintended consequences of previous policy decisions.

The book offers unique insights into the way the UK construction sector is continuously shaped and re-shaped in accordance with changes in the prevailing political economy. The cover picture speaks to the timeline along which the book is written.

Heroes who deserve better

The heroes of the current book are undoubtedly those who work in construction. Those who continuously strive to do the right thing despite the circumstances in which they are obliged to work. They deserve better from those responsible for construction sector policy.

Culture change in construction

Many commentators resort to traditional tropes about the need for culture change in the absence of being able to say anything more meaningful. What seemingly remains unspoken is that the culture of the sector is primarily a function of the political economy within which it operates.

Performance improvement

Those who strive to improve construction ‘performance’ (however defined) are continuously obliged to mediate between competing interests. A step forward for one set of interests is very often a step backwards for another. 

In the aftermath of the Second World War, improving the efficiency of the construction sector was of central importance across a range of government policy areas. A broad political consensus in favour of demand management prevailed until the mid-1970s.  Sustained investment in public housing encouraged the development of industrialized construction techniques. There was also strong support in favour of direct employment. Confidence in the quality of industrialized methods slumped following the Ronan Point collapse of 1968. The Poulson scandal of the early 1970s also exposed widespread corruption in the public sector. The consensus in favour of state planning was further disrupted by prolonged industrial action. The national building strike of 1972 left a legacy of bitterness. The cover picture of the book speaks to the recurring rediscovery of standardization and prefabrication as supposed solutions to the industry’s productivity crisis.

Chapter 2.  The dawn of enterprise

The election of Margaret Thatcher’s Conservative Government in 1979 marked the dawn of the ‘enterprise culture’. Thatcher was committed to the reduction of trade union power and the widespread introduction of market mechanisms. The advocated political philosophy was further characterized by the withdrawal of the state from any pretense at demand management. The introduction of council tenants’ ‘right-to-buy’ had long-term implications for the public housing stock. Direct Labour Organisations (DLOs) within local authorities were further targeted in the name of market efficiency through the introduction of compulsory competitive tendering (CCT). Government policy included an extensive programme of privatization, which subsequently gathered pace following the succession of John Major in 1990. Such changes comprised a radical restructuring of the construction sector’s client base. The days of state-sponsored demand management in support of construction sector development were well-and-truly over.

Chapter 3. Leanness and agility in construction

The UK economy experienced extensive restructuring throughout the 1980/90s. Notable privatizations included the utility companies, British Airports Authority (BAA), Property Services Agency (PSA) and British Rail. Privatization was routinely followed by the outsourcing of inhouse expertise. Key clients of the industry hence lost much of their capacity for collaborative working with the construction sector. Contractors were likewise obliged to adopt a strategic model of structural flexibility. This enabled them to expand and contract painlessly in response to fluctuations in demand. The sector also saw a significant growth in the level of self-employment, with long term adverse implications for training and skills. In retrospect, the construction sector served as a trailblazer for the modern gig economy.

Chapter 4.  The improvement agenda takes shape

The late1980s heralded the beginning of the modern construction improvement agenda. The Broadgate development in London famously piloted construction management (CM) as a procurement method. Broadgate was also celebrated for the adoption of prefabrication and off-site manufacturing methods, and for the allocation of design responsibility to specialist trade contractors. Building Britain 2001 (University of Reading, 1988) pre-empted many of the recommendations which subsequently appeared in Rethinking Construction (Egan, 1998). Private sector clients became more demanding as the rhetoric of construction improvement was fueled by the prevailing ethos of customer responsiveness. Many major construction firms operated as management contractors thereby serving to legitimize their retreat from the physical task of construction. Other milestone reports included Constructing the Team by Sir Michael Latham (1994).

Chapter 5. Rethinking construction

The Egan report (1999) Rethinking Construction is commonly held to be a watershed in the UK construction improvement debate. The report was characterized throughout by a relentless focus on supposedly ‘modern’ management techniques. The need for the construction industry to change was justified based on recurring client dissatisfaction. The report’s enthusiasm for instrumental management techniques seemingly knew no bounds. The construction industry was further exhorted to adopt ‘tried and tested’ techniques developed in the automotive sector. Rethinking Construction also provided a coded message from the newly installed New Labour government that there would be no return to the interventionalist policies previously associated with Labour governments. The enterprise culture was here to stay.

Chapter 6.  From business process re-engineering to partnering

Throughout the 1990s modern management techniques such as business process reengineering (BPR) and partnering were advocated as essential elements of best practice. Such techniques were popular because they caught the mood of the time. BPR was widely invoked as part of the rationale for outsourcing. Justifying narratives frequently referred to disruptive technologies which challenged fixed ways of thinking. Such arguments were at the time synonymous with modernization. Partnering offered a more nuanced storyline and was presented as an enlightened alternative to adversarial ways of working. Both partnering and BPR can be seen to be riddled with paradoxes and inherent contradictions. Partnering was to subsequently morph into the equally vague concept of collaborative working. But the inherent contradictions remained firmly intact.

Chapter 7. Lean construction

Following publication of the Egan (1998) report, the concept of lean construction joined the accepted lexicon of essential best practice. The underlying philosophy was derived from lean production as applied in the Japanese automotive industry. This reflects a longstanding obsession among construction sector policy makers with the automotive sector. Lean thinking is best understood as a complex cocktail of ideas including continuous improvement, flattened organisation structures, teamwork, the elimination of waste, and co-operative supply chain management. Yet there is an extensive critical literature on lean production which is strangely ignored. Meanwhile, in practice, the concepts of ‘leanness’ and ‘lean construction’ were appropriated and mobilized in different ways in different contexts as practitioners struggled to make sense of construction sector re-structuring.

Chapter 8.  From enterprise to social partnership

The New Labour government (1997-2010) prevailed over a plethora of initiatives aimed at improving the performance of the construction sector. Examples included the Movement for Innovation (M4I) and the Construction Best Practice Programme. The rhetoric was remorseless in its focus on modernization, e.g., Modernising Construction (National Audit Office, 2001). New Labour further presided over the rapid expansion of the private finance initiative (PFI) despite mounting criticism. The Strategic Forum for Construction was launched in 2001 as the overarching body responsible for the implementation of the Egan agenda. The emphasis lay on monitoring the industry’s performance through a suite of key performance indicators (KPIs). The good times came to an end with the onset of global financial crisis (2008).

Chapter 9.  Dilemmas unresolved

Threads from previous chapters are drawn together to offer an interim review of progress. The espoused ‘Egan targets’ remained elusive despite renewed emphasis on sustainability and design quality. Meanwhile, the accelerated outsourcing of expertise within client organisations continued to prioritize collaborative working as a rhetorical corrective. The debate extended beyond the construction supply side to include broader issues of ‘value’. This further served to marginalize concerns about the industry’s fragmented employment context. Ultimately, a decade of Egan-inspired hype and hubris offered little in terms of tangible progress. For some, the Eganites comprised a cult which became progressively more marginalized from reality. For the more astute observer, the challenges faced by the construction sector were increasingly seen to be inseparable from those of the broader political economy.

Chapter 10.  The age of austerity

A new era of austerity emerged in the aftermath of the global financial crisis. The New Labour government was replaced by the Conservative-Liberal Democrat coalition in 2010. David Cameron’s administration wasted little time in announcing extensive cuts in public expenditure. The construction improvement agenda was reduced to the advocacy of building information modelling (BIM) and low carbon buildings. Following the successful London 2012 Olympics, the Strategic Forum for Construction launched a set of Construction Commitments for generic use across the wider industry. The response was lukewarm. The policy void was partly filled by the publication of Construction 2025 (HM Government, 2013). The new strategy promoted a narrative of radical transformation. The recently formed Construction Leadership Council was tasked with implementation.

Chapter 11.  A prevailing sense of permacrisis

The Brexit referendum in June 2016 initiated a sustained period of political instability.  Government thereafter lacked the capacity to engage seriously in construction sector policy. The Farmer (2016) review sparked much debate by comparing the industry to a sick and dying patient. The prevailing sense of crisis was fueled by the Grenfell Tower tragedy of June 2017. An investigative inquiry further exposed serious failings in the construction of multiple schools in Edinburgh as procured through the private finance initiative (PFI). Additional shockwaves were generated by the collapse of Carillion plc in January 2018. Collectively, these events point towards a systemic failure in construction procurement and delivery. But even more importantly, they also point towards a failure of the associated regulatory regime.

Chapter 12.  Unfulfilled dreams of technological optimism

The Construction Sector Deal of 2018 was aimed at transforming productivity through the application of digital and offsite technologies. Those tasked with implementation strove to deliver in a context characterized by political instability and  the onset of the Covid pandemic. Procuring for value came briefly back in vogue, prior to sinking once again into obscurity. Modern methods of construction (MMC) were widely hailed as a panacea, but the envisaged radical transformation was massively over-hyped. There was little recognition of the lessons from previous attempts at standardization and prefabrication. Many commentators resorted to traditional tropes about the need for culture change in the absence of being able to say anything more meaningful. The Construction Playbook (HM Government, 2020) sought yet another re-set in the relationship between public sector clients and the construction sector. The industry awaits with bated breath for the next supposed panacea. Meanwhile there remains a stubborn lack of interest in why previous such calls had failed to instigate meaningful change.

Reviews as published on Amazon